The win earns Softworld Diamond Award status for both client and talent satisfaction scores
February 3, 2022 – Softworld, a national staffing and solutions firm announced today that they have won the Best of Staffing Client and Talent 5 Year Diamond Awards for providing superior service to their clients and candidates for at least five consecutive years. Presented in partnership with presenting sponsor Indeed and gold sponsor Talent.com, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are twice as likely to be completely satisfied and candidates who have been placed by winning agencies are twice as likely to be completely satisfied with the services provided compared to those working with non-winning agencies. Softworld received satisfaction scores of 9 or 10 out of 10 from 82.2% of their clients, more than double the industry’s average of 41%.
“The last few years have taught us that top-tier customer service is a huge differentiator in the market,” said Michael Tolk, President of Softworld. “I am so proud of our outstanding consultant care, recruiting, and sales teams for ensuring that all of our consultants and clients continuously receive the best possible experience with Softworld.”
“Winners of the 2022 Best of Staffing award have demonstrated their commitment to delivering exceptional service, even as Covid-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client, talent, and employee experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Staffing winners alongside feedback from their actual clients on ClearlyRated.com!”
About Softworld, a Kelly Company
Softworld, a Kelly Company, is a staffing and consulting firm with the experience and infrastructure to support clients and talent on a national level. Softworld has developed expertise across six distinct staffing and consulting practices over the past 25 years that include Technology Services, Life Sciences, Engineering, Government, Financial Services, and Cyber Security.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.