Discover how Softworld Financial Services provided the largest credit union in New England with strategic consulting solutions for their loan origination software implementation through utilizing Encompass mortgage system.
Background:
Softworld Financial Services utilizes our strong expertise and knowledge in mortgage system implementation to support our client, the largest credit union headquartered in New England. Our expertise in providing staffing and project solutions across mortgage system implementation, loan servicing, and loan organization has allowed us to become a trusted partner to our clients in the mortgage industry. Softworld Financial Services has years of experience working with Encompass, a software used to aid in loan origination. We have strong experience in working with a multitude of clients to place subject matter experts to integrate the Encompass software within their organization. Softworld Financial Services has seen many successes in providing staffing and project solutions for our clients who are seeking talent specializing in Encompass to implement the software into their loan origination system.
The Challenge:
Our client was experiencing issues with staffing experienced individuals to integrate the Encompass software into their mortgage system. This led our client to seek a trusted partner with the knowledge and expertise to implement Encompass and aid in their loan servicing and loan origination sectors. Softworld Financial Services has prior experience working with this client and therefore were chosen as our client’s trusted staffing partner to aid in their mortgage center after previous successes they’ve had with our consulting services in the past. Our client was struggling with their loan servicing migration and systems integration and sought the proper technology development training and personnel from Softworld to provide a solution.
The Solution:
Softworld Financial Services provided a staffing solution to our client through placing highly qualified and trained subject matter experts on the Encompass software. Our consultants stepped in and used their expertise on the software to place Encompass within our client’s line of business and operations. Softworld placed a team of consultants to carry out operational functions for our client, who were also trained on the policies and procedures within the Encompass system. We provided staffing solutions in loan servicing as an effort to aid in the conversion to Encompass, in addition to working with the loan processor to hold the mortgage servicing fee. Our consultants worked efficiently to not only implement the Encompass application for our client, but also to train the entirety of their employees on how to use the software as well.
At Softworld Financial Services, we provide staffing and project solutions to aid in every step of our clients’ journey. We pride ourselves on being experts at our craft in providing our clients with top-notch consultants, technology, and tools to solve their staffing and project challenges. By providing our clients with consultants that are already trained on the Encompass software and specialize in these products, we are also providing them with the technology development training that our consultants will carry out to their entire team as well. In doing so, we provide strong partnerships and top-notch service to our clients in producing high quality staffing and project solutions, therefore ultimately reducing costs for our client and saving them valuable time.
At Softworld, a 4x ClearlyRated’s Best of Staffing® Award Winner, our mission is to help our clients in meeting the challenges of their industry by providing them exceptional technical staffing, recruiting & project services through exemplary service, industry-rooted experience, and innovative hiring strategies. If you are interested in partnering with Softworld for your staffing, consulting, or employment needs, please submit your information below!